Faux 6.5' Olive Tree

Shipping Policy

Shipping Costs

FREE Ground
Shipping on orders over $99

FREE Freight
Shipping on orders over $1499

Calculated
Shipping Costs 

Shipping costs
on orders that do not qualify for free shipping can be viewed in your
shopping cart after entering the ship-to zip code. 

*Free Shipping Offer is for standard ground shipping on
orders over $99 and for freight orders over $1499 within the contiguous United
States. Some restrictions may apply, always check the shipping on the cart page
after entering the ship-to zip code.

Shipping Types

Standard Shipping 

BEST DEAL US partners with proven carriers that offer
insurance and tracking, including: UPS, FedEx, and USPS. All shipment times are
shown in business days (Monday through Friday, excluding weekends and
holidays). Shipping times are subject to each carrier's daily cut-off
time, and dependent upon warehouse turnaround.

Standard Ground
Shipping: 1-5 business days. 

Second Day Air:
2 business days after shipment

Next Day Air: 1
business day after shipment.

Freight (LTL) Delivery

Freight delivery is reserved for large, heavy, or oversized
items, as well as large-quantity shipments. Products are loaded onto a
semi-truck and delivered curbside; you will be responsible for moving the item
from the curb to the desired location. Shipping times will vary based on
destination, extreme weather, and other variables.   

We utilize a variety of LTL carrier options, and as a
result, not all deliveries are the same. To accommodate
this, and prepare you for delivery acceptance, you
will receive a tracking email with links to instructions for
each delivery. Types of LTL receipt instructions are listed
below. 

Shipping, Delivery, and
Cutoff Times

Stated shipping and delivery dates are estimates only and
can be affected by several factors, including shipping method.

Cut-off times indicate when order must be placed to begin
processing on a particular day, and vary by carrier.

Please be aware of the product's expected shipment time.
This is when the item is expected to leave the warehouse, and will be listed on
the product information page.

Shipping Destinations

Your order can be shipped to any address (excluding PO
boxes) in the contiguous United States, Alaska or Hawaii. Any states with
delivery restrictions will be noted on each item’s product information page.

For our international customers, we are happy to
fulfill orders to international freight forwarding service
providers. The customer will be responsible
for selecting and providing their own freight forwarding service
provider with a delivery address within
the contiguous United States.

For standard delivery to an APO/FPO/DPO address, please
contact our team at (516)
343-8957 to place your order and obtain a custom shipping quote.
Freight orders cannot be shipped to an APO/FPO/DPO address.

Delivery Restrictions

If applicable, delivery restrictions for specific states
will be noted on an item’s product information page.

Shipping & Order
Confirmations

You will receive an email order confirmation after your
order has been placed, and a second email when your order has been shipped.
Tracking numbers will be provided when available..

Backordered Products

Occasionally, an item is out of stock and is on backorder.

Backordered
items are charged in full at the point-of-sale, just like in-stock items.
This is to reserve the item with the manufacturer or, in some cases,
reserve an item that's made to order.

Once the order
is placed, we'll notify you via email as soon as possible if items are
backordered and the estimated shipping date.

We'll notify
you via email if there is a reason for additional delay.

If backordered
items are confirmed as not shipped, the order MAY BE cancelled. Items that
have left the manufacturer or original storage facility CANNOT be
cancelled.

To cancel a
backordered item, contact customer service at 516-343-8957 or via email: customercare@bestdealsus.com r and we'll do
our best to halt shipment. We'll confirm your cancellation via phone or
email, and credit or update your order.

If Your Product Is
Damaged In Transit

You may log into your account to access the return request
tool. When setting up the return please select “it was damaged in shipping” as
the return reason. In the description please provide as much detail as possible
of the damage. You will be prompted to upload three (3) photographs of the
damage. 

If you notice
damage while the carrier is on site, DO NOT take possession of the damaged
product(s). Instead, take a picture of the damage, gather copies of the
paperwork from the carrier (if possible), and refuse delivery. Next,
contact the customer service team.

If you notice
damage after delivery (concealed damage), take pictures of the damage, and
complete the return online, or contact the appropriate customer service team. Items shipped via ground
shipping must be reported within 30 days. Freight carriers only allow two
(2) business days after delivery to file a freight claim. You may set up a
claim online through your account.

We will not be able to help with any complaints of damages,
including visible or material defects, after the product has been installed or
altered. 

Providing The Correct
Delivery Address

Due to variances in tax laws from state to state, once an order
has been placed, we are no longer able to alter the shipping address. Please
make sure that all of your shipping information is correct before placing your
order.

 Shipping Policy

Shipping Costs

FREE Ground
Shipping on orders over $99

FREE Freight
Shipping on orders over $1499

Calculated
Shipping Costs 

Shipping costs
on orders that do not qualify for free shipping can be viewed in your
shopping cart after entering the ship-to zip code. 

*Free Shipping Offer is for standard ground shipping on
orders over $99 and for freight orders over $1499 within the contiguous United
States. Some restrictions may apply, always check the shipping on the cart page
after entering the ship-to zip code.

Shipping Types

Standard Shipping 

BEST DEAL US partners with proven carriers that offer
insurance and tracking, including: UPS, FedEx, and USPS. All shipment times are
shown in business days (Monday through Friday, excluding weekends and
holidays). Shipping times are subject to each carrier's daily cut-off
time, and dependent upon warehouse turnaround.

Standard Ground
Shipping: 1-5 business days. 

Second Day Air:
2 business days after shipment

Next Day Air: 1
business day after shipment.

Freight (LTL) Delivery

Freight delivery is reserved for large, heavy, or oversized
items, as well as large-quantity shipments. Products are loaded onto a
semi-truck and delivered curbside; you will be responsible for moving the item
from the curb to the desired location. Shipping times will vary based on
destination, extreme weather, and other variables.   

We utilize a variety of LTL carrier options, and as a
result, not all deliveries are the same. To accommodate
this, and prepare you for delivery acceptance, you
will receive a tracking email with links to instructions for
each delivery. Types of LTL receipt instructions are listed
below. 

Shipping, Delivery, and
Cutoff Times

Stated shipping and delivery dates are estimates only and
can be affected by several factors, including shipping method.

Cut-off times indicate when order must be placed to begin
processing on a particular day, and vary by carrier.

Please be aware of the product's expected shipment time.
This is when the item is expected to leave the warehouse, and will be listed on
the product information page.

Shipping Destinations

Your order can be shipped to any address (excluding PO
boxes) in the contiguous United States, Alaska or Hawaii. Any states with
delivery restrictions will be noted on each item’s product information page.

For our international customers, we are happy to
fulfill orders to international freight forwarding service
providers. The customer will be responsible
for selecting and providing their own freight forwarding service
provider with a delivery address within
the contiguous United States.

For standard delivery to an APO/FPO/DPO address, please
contact our team at (516)
343-8957 to place your order and obtain a custom shipping quote.
Freight orders cannot be shipped to an APO/FPO/DPO address.

Delivery Restrictions

If applicable, delivery restrictions for specific states
will be noted on an item’s product information page.

Shipping & Order
Confirmations

You will receive an email order confirmation after your
order has been placed, and a second email when your order has been shipped.
Tracking numbers will be provided when available..

Backordered Products

Occasionally, an item is out of stock and is on backorder.

Backordered
items are charged in full at the point-of-sale, just like in-stock items.
This is to reserve the item with the manufacturer or, in some cases,
reserve an item that's made to order.

Once the order
is placed, we'll notify you via email as soon as possible if items are
backordered and the estimated shipping date.

We'll notify
you via email if there is a reason for additional delay.

If backordered
items are confirmed as not shipped, the order MAY BE cancelled. Items that
have left the manufacturer or original storage facility CANNOT be
cancelled.

To cancel a
backordered item, contact customer service at 516-343-8957 or via email: customercare@bestdealsus.com r and we'll do
our best to halt shipment. We'll confirm your cancellation via phone or
email, and credit or update your order.

If Your Product Is
Damaged In Transit

You may log into your account to access the return request
tool. When setting up the return please select “it was damaged in shipping” as
the return reason. In the description please provide as much detail as possible
of the damage. You will be prompted to upload three (3) photographs of the
damage. 

If you notice
damage while the carrier is on site, DO NOT take possession of the damaged
product(s). Instead, take a picture of the damage, gather copies of the
paperwork from the carrier (if possible), and refuse delivery. Next,
contact the customer service team.

If you notice
damage after delivery (concealed damage), take pictures of the damage, and
complete the return online, or contact the appropriate customer service team. Items shipped via ground
shipping must be reported within 30 days. Freight carriers only allow two
(2) business days after delivery to file a freight claim. You may set up a
claim online through your account.

We will not be able to help with any complaints of damages,
including visible or material defects, after the product has been installed or
altered. 

Providing The Correct
Delivery Address

Due to variances in tax laws from state to state, once an order
has been placed, we are no longer able to alter the shipping address. Please
make sure that all of your shipping information is correct before placing your
order.

 Shipping Policy

Shipping Costs

FREE Ground
Shipping on orders over $99

FREE Freight
Shipping on orders over $1499

Calculated
Shipping Costs 

Shipping costs
on orders that do not qualify for free shipping can be viewed in your
shopping cart after entering the ship-to zip code. 

*Free Shipping Offer is for standard ground shipping on
orders over $99 and for freight orders over $1499 within the contiguous United
States. Some restrictions may apply, always check the shipping on the cart page
after entering the ship-to zip code.

Shipping Types

Standard Shipping 

BEST DEAL US partners with proven carriers that offer
insurance and tracking, including: UPS, FedEx, and USPS. All shipment times are
shown in business days (Monday through Friday, excluding weekends and
holidays). Shipping times are subject to each carrier's daily cut-off
time, and dependent upon warehouse turnaround.

Standard Ground
Shipping: 1-5 business days. 

Second Day Air:
2 business days after shipment

Next Day Air: 1
business day after shipment.

Freight (LTL) Delivery

Freight delivery is reserved for large, heavy, or oversized
items, as well as large-quantity shipments. Products are loaded onto a
semi-truck and delivered curbside; you will be responsible for moving the item
from the curb to the desired location. Shipping times will vary based on
destination, extreme weather, and other variables.   

We utilize a variety of LTL carrier options, and as a
result, not all deliveries are the same. To accommodate
this, and prepare you for delivery acceptance, you
will receive a tracking email with links to instructions for
each delivery. Types of LTL receipt instructions are listed
below. 

Shipping, Delivery, and
Cutoff Times

Stated shipping and delivery dates are estimates only and
can be affected by several factors, including shipping method.

Cut-off times indicate when order must be placed to begin
processing on a particular day, and vary by carrier.

Please be aware of the product's expected shipment time.
This is when the item is expected to leave the warehouse, and will be listed on
the product information page.

Shipping Destinations

Your order can be shipped to any address (excluding PO
boxes) in the contiguous United States, Alaska or Hawaii. Any states with
delivery restrictions will be noted on each item’s product information page.

For our international customers, we are happy to
fulfill orders to international freight forwarding service
providers. The customer will be responsible
for selecting and providing their own freight forwarding service
provider with a delivery address within
the contiguous United States.

For standard delivery to an APO/FPO/DPO address, please
contact our team at (516)
343-8957 to place your order and obtain a custom shipping quote.
Freight orders cannot be shipped to an APO/FPO/DPO address.

Delivery Restrictions

If applicable, delivery restrictions for specific states
will be noted on an item’s product information page.

Shipping & Order
Confirmations

You will receive an email order confirmation after your
order has been placed, and a second email when your order has been shipped.
Tracking numbers will be provided when available..

Backordered Products

Occasionally, an item is out of stock and is on backorder.

Backordered
items are charged in full at the point-of-sale, just like in-stock items.
This is to reserve the item with the manufacturer or, in some cases,
reserve an item that's made to order.

Once the order
is placed, we'll notify you via email as soon as possible if items are
backordered and the estimated shipping date.

We'll notify
you via email if there is a reason for additional delay.

If backordered
items are confirmed as not shipped, the order MAY BE cancelled. Items that
have left the manufacturer or original storage facility CANNOT be
cancelled.

To cancel a
backordered item, contact customer service at 516-343-8957 or via email: customercare@bestdealsus.com r and we'll do
our best to halt shipment. We'll confirm your cancellation via phone or
email, and credit or update your order.

If Your Product Is
Damaged In Transit

You may log into your account to access the return request
tool. When setting up the return please select “it was damaged in shipping” as
the return reason. In the description please provide as much detail as possible
of the damage. You will be prompted to upload three (3) photographs of the
damage. 

If you notice
damage while the carrier is on site, DO NOT take possession of the damaged
product(s). Instead, take a picture of the damage, gather copies of the
paperwork from the carrier (if possible), and refuse delivery. Next,
contact the customer service team.

If you notice
damage after delivery (concealed damage), take pictures of the damage, and
complete the return online, or contact the appropriate customer service team. Items shipped via ground
shipping must be reported within 30 days. Freight carriers only allow two
(2) business days after delivery to file a freight claim. You may set up a
claim online through your account.

We will not be able to help with any complaints of damages,
including visible or material defects, after the product has been installed or
altered. 

Providing The Correct
Delivery Address

Due to variances in tax laws from state to state, once an order
has been placed, we are no longer able to alter the shipping address. Please
make sure that all of your shipping information is correct before placing your
order.

BEST DEALS US is committed
to the quality of its products. If you are not satisfied with your purchase
made directly on bestdealsus.com you may return the merchandise under the
following conditions:

Non-Defective Returns

Returned products must be in resalable condition.

Merchandise can be returned for a full refund
within 30 days from the date of purchase.

Items returned must have a minimum value of $25.

Customer is responsible for shipping charges
associated with the return of the product (a traceable shipping method is
recommended to ensure your return is received).

Please reference the host order number
found on the packing list or shipping label, and/or the Purchase order
number to ensure proper crediting.

Email customercare@bestdealsus.com if you have questions.

BEST DEALS US

ATTN: RETURNS

1900 NW 32N ST

POMPANO BEACH, FL 33064

Please allow 30 days for us to process your return and issue credit.

 

Defective Returns

If your product is damaged at the time of receipt
or defective within the applicable warranty period, BEST DEALS US will
replace (at our option) your item at no charge.

Merchandise can be returned for a full refund
within 30 days from the date of purchase.

Emailcustomercare@bestdealsus.com if you have questions.

Customer is responsible for the initial shipping
charges associated with the return of the product (a traceable shipping
method is recommended to ensure your return is received). If the product
is found to be damaged at the time of receipt or defective within the
applicable warranty period, shipping charges will be refunded.

Please reference the host order number found on
the packing list or shipping label, and/or the Purchase order number to
ensure proper crediting.

BEST DEALS US

ATTN: RETURNS-Online

1900 NW 32N ST

POMPANO BEACH, FL 33064